Please purchase from authorized Obagi retailers.
October 16, 2025
Thank you for your continued patronage of our Obagi series.
Please purchase our Obagi series products from authorized retailers.
We have confirmed that counterfeit products closely resembling our product "Obagi C25 Serum NEO" are being sold on some online shopping mall sites.
Counterfeit products are being sold as if they were our products, using our logos and photographs without permission. We have already seen cases where customers have mistakenly purchased these counterfeit products believing them to be our own.
Counterfeit products may look similar to our products, but their ingredients and quality are different. We cannot guarantee the efficacy or safety of counterfeit products, and we are concerned that if customers use counterfeit products, they may not only fail to meet their expectations but also suffer health problems.
Furthermore, we have confirmed that the "Obagi series" is being sold at stores other than authorized retailers. Authorized retailers sell our products in accordance with our standards, and some products sold outside of authorized retailers may not only be counterfeit, but also have an impact on the product due to the unknown storage conditions and other management during distribution.
Therefore, when purchasing products from our Obagi series, we kindly request that you purchase them from an authorized retailer.
You can find a list of authorized retailers on our official website under "Official Online Store" or "Retail Stores."
We kindly ask for your continued patronage of our products.