Social Media Policy

ROHTO Pharmaceutical Co., Ltd. Social Media Policy

In managing the official social media accounts of ROHTO Pharmaceutical Co., Ltd. (hereinafter referred to as "the Company"), we will adhere to the attitudes, behaviors, and basic etiquette set out below.

Purpose of participation

  • To make our products and services known to as many customers as possible.
  • To let more customers know about the passion our employees have put into our products and services.
  • Through dialogue with customers, we gain a deep understanding of what products and services they truly desire, thereby increasing customer trust in our company and our brand value.

How to prepare for social media participation

  • We will always be aware that information posted on social media can be viewed by an unspecified number of users.
  • We will be aware that the information each of us disseminates has a significant impact on society, and will be careful not to cause misunderstandings.
  • We will comply with all laws and regulations, as well as our own internal regulations.
  • Remember to listen attentively to what the other person has to say.
  • You acknowledge that once information is publicly available, it cannot be completely removed.
  • Please refrain from making any comments that include personal information.

Information and requests to customers and users

  • Please note that not all information posted on social media necessarily represents our official announcements or views. Official announcements or views are posted on our corporate website (https://www.rohto.co.jp/) and through press releases, etc.
  • Please note that information posted on social media is current at the time of posting and may be subject to change.

*For information on the protection of personal information, please refer to "About the Handling of Personal Information" (https://www.rohto.co.jp/privacy/about-policy/).