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Name of the business handling personal information
ROHTO Pharmaceutical Co., Ltd.
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Purpose of use of personal information
Whenever we acquire personal information, we will, in principle, clearly state the purpose and scope of use each time by means of a written statement, a website screen, or a verbal explanation.
In cases where the purpose of use of the personal information acquired is clear, such as when we ask for contact information in response to an inquiry or request from a customer, or when we exchange business cards as a business practice, we may omit to specify the purpose of use. Even in such cases, the acquired personal information will, in principle, be used within the scope of the following purposes.
① Personal information of customers, etc.
- Information about our products and services
- Responses to product-related inquiries, etc.
(If you call, your conversation may be recorded to ensure accuracy.)
- To contact you when the product is delivered
- Shipping of products you have ordered or applied for
- To provide services for which you have registered or applied
- Providing information by email from our company
- Information on survey cooperation and monitor recruitment
- Analysis and utilization of survey responses and monitor results
- To inform you about various contests, giveaway campaigns, etc., notify you of the results, and send out prizes, etc.
- Information on exhibitions, seminars, special events, and other events
- For the purpose of conducting statistical analysis of non-personally identifiable advertising and statistical data, and marketing data
- The information will be processed in a form that makes it impossible to identify individuals, and will be used for future product development and marketing, as well as for publication on our website and in pamphlets, etc.
- Our company's recruitment information
② Personal information in recruitment
- Personal information collected when applying for a job at our company will only be used for our recruitment activities, such as contacting you about employment and sending you recruitment materials.
③ Personal information of employees, etc.
- In principle, personal information of our officers and employees will be used only to the extent necessary for employment management.
④ Personal information of shareholders
In principle, personal information of our shareholders will be used only to the extent necessary to achieve the following purposes:
- To exercise shareholders' rights and fulfill their obligations under the Companies Act and other related laws and regulations
(Example) Sending convocation notices and voting forms for the general shareholders' meeting
- To provide various benefits from the Company to shareholders in their position
(Example) Presenting company products as a shareholder benefit program
- To implement various measures to facilitate smooth relations between shareholders and our company
(Example) Conducting a survey of shareholders for the purpose of contributing to our management policies and IR activities
- To manage shareholders, such as creating shareholder data in accordance with prescribed standards based on various laws and regulations
(Example) A list of major shareholders is compiled and disclosed in securities reports, etc.
- To consider our future shareholder policy
⑤ Personal information related to business partners
- To conduct business negotiations and related communications
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Contact point for inquiries, complaints, and requests for disclosure, etc. regarding personal information
Please contact the following office for inquiries, complaints, notification of the purpose of use of personal information, disclosure, correction, suspension of use, suspension of provision to third parties, and deletion of your personal information.
| ROHTO Pharmaceutical Co., Ltd. Communication Call |
| location |
1-8-1 Tatsuminishi, Ikuno-ku, Osaka City, 544-8666 |
| phone |
0120-846-121 |
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Procedures for requesting disclosure, correction, suspension of use, suspension of provision to third parties, and deletion of personal information
① Customer personal information
- Please apply by phone or mail to the communication line.
We will respond after verifying that you are the person in question or your representative. Depending on the content of your request, you may be asked to submit our designated application form. For COCO ROHTO Park members, please complete the registration process on your COCO ROHTO Park Member My Page. Please note that we may not be able to respond to requests that do not follow these procedures.
② Personal information of shareholders
- For disclosure or changes to information about our shareholders, please contact Mitsubishi UFJ Trust and Banking Corporation, our shareholder registry administrator. Please also contact Mitsubishi UFJ Trust and Banking Corporation for specific procedures.
<Contact for inquiries>
〒541-8502
3-6-3 Fushimicho, Chuo-ku, Osaka City, Osaka Prefecture
Mitsubishi UFJ Trust and Banking Corporation Osaka Stock Transfer Agency Department
Phone: 0120-094-777 (toll-free)
For shares held in an account with a securities company, etc., please contact the securities company with which you do business.
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Cookies
Our website uses cookies for some content in order to improve the information and services we provide, improve website usability, and otherwise create a better website. The function of cookies on our website is to store information on the customer's computer that they have visited our website, and the information collected through cookies does not include any "personally identifiable information."
① What are cookies?
Cookies are a mechanism that stores usage history and input information sent and received between the browser and server when you use a web page as a file on your computer. The next time you access the same page, the page operator can use the cookie information to change the display for each individual user. If you allow cookies to be sent and received in your browser settings, websites can retrieve cookies from your browser. To protect your privacy, your browser will only send cookies sent and received by that website's server.
② Purpose of using cookies
Our website uses cookies for the following purposes, but they are never used to collect personal information.
- To provide customized services to customers by referencing their saved registration information when they log in to the authentication service.
- To display the most appropriate advertisements on other companies' websites based on the content you are interested in and your usage of our website
- To maintain security, to prompt customers who have not used the service for a certain period of time to re-enter their password (re-authentication)
- To investigate the number of users and traffic of certain content
- To improve services provided through our website
- For some content, to understand how customers use e-mail and improve our services
- We may also combine the information we collect from certain content tags and cookies with other information we have previously collected from you. We may use this information to improve our website, personalize your online experience, tailor our communications to you, measure the effectiveness of our advertising, and for other internal business purposes.
③ Cookie settings
If you wish to refuse to receive cookies (opt out), please visit the opt-out page of the advertising distribution provider and disable (opt out).
Please note that if you refuse to accept cookies, you may not be able to receive some services.
Opt-out pages of representative providers
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Review of "Handling of Personal Information"
We will review and improve the contents of this "Handling of Personal Information" policy as appropriate.
In addition, if there are any changes to the contents of this "Handling of Personal Information" policy, we will immediately post and announce the changes.
April 21, 2021
ROHTO Pharmaceutical Co., Ltd.
Please refer here for information regarding the handling of personal information at the Rohto Pharmaceutical Online Shop.